NervEase Privacy Policy (Overview)
Effective Date: September 2026
NervEase respects your privacy. This policy explains how we collect, use, and protect your information when you visit our website or place an order.
Information We Collect
When you use our site, we may collect:
- Personal details: name, email, phone (optional), billing and shipping address
- Payment details: processed securely by trusted third parties (we do not store full card numbers)
- Device information: IP address, browser type, pages visited, and general location
- Marketing data: how you interact with ads and website content
Cookies & Tracking
We use cookies to:
- Keep the website running smoothly
- Improve performance and user experience
- Show and track ads
You can turn off cookies in your browser, but some features may not work properly.
How We Use Your Data
We use your information to:
- Process orders and provide support
- Improve our website and products
- Prevent fraud and keep the site secure
- Send offers and measure ad performance
Sharing Your Information
We may share your data with:
- Service providers (payment, shipping, analytics, advertising)
- Legal authorities when required
- Advertising partners
We do not sell your personal information.
Payments & Data Storage
All payments are handled by secure processors. We only keep your data as long as needed for orders, legal purposes, and support.
Children’s Privacy
This website is not for children under 13, and we do not knowingly collect their data.
Your Choices
You can:
- Unsubscribe from emails anytime
- Adjust ad settings on your device
- Request access, updates, or deletion of your data (depending on your location)
Security
We use standard security methods to protect your data, but no system is completely secure.
Service Area
NervEase sells and ships within the United States only. By using the site, you agree to U.S. data processing.
Policy Updates
We may update this policy at any time. Continued use of the website means you accept any changes.
Contact Support
Need help? The NervEase support team is available:
- Phone: (855) 212-8068
- Hours: Mon – Sun, 8:00 AM – 5:00 PM (EST)
- Email: care@trynervease.com
- Response time: 24–48 hours
Support Includes
- Product and usage help
- Order and shipping updates
- Refund and billing support
60-Day Money-Back Guarantee
Every order comes with a 60-day risk-free guarantee. If you’re not satisfied, you can request a full refund within 60 days.
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